My answers to your questions.


All about the pedal itself

  • Where do I find the manual?

    Just here!

  • What’s new in the 2024 Version of THE PILL?

    -Added trigger thru output jack

    -Added Footswitch/CV/GATE/TRIGGER trigger input

    -Added capacitive touch sensors to manually fire triggers with your fingertip. When there's nothing plugged into the audio trigger input, the trigger sensitivity knob (which you then don't need) transforms into a touch sensor. Just tap on it with your fingertip to manually fire triggers. When there's something plugged into the trigger input, just tap on both the middle and right potentiometer, to create the same effect.

  • What kind of power does the pedal need?

    A standard Boss-Type 9-12V DC, center-negative plug.

    This polarity is standard for all guitar pedals, but not for other electronic gear.

  • Can I use a footswitch to manually trigger The Pill?

    Yes! From all 2024 versions on.

    You must use a TRS cable. The footswitch should be shorting the Sleeve with the Tip.

  • Can I use CV/GATE/TRIGGER signals to trigger The Pill?

    Yes! From all 2024 versions on.

    Dedicated CV trigger input, can be used simultaneously with the audio trigger input.
    You must use a TS (mono) cable

  • What are the dimensions and weight of the pedal?

    xxx

Ordering

  • Which payment methods do you offer?

    I accept payments via credit card, paypal, as well as bank wire transfer (please write me an email for my bank info details).

  • Do you offer a money-back guarantee?

    Yes! I offer a 30-days money-back guarantee.

    It only applies to www.thepillpedal.com online store purchases.

    If within 30 days of receiving your product(s) for some reason you are not satisfied and wish to return the product(s) back to me, please e-mail me at david@thepill.cc; I will issue you a full refund minus shipping costs.

    Buyer assumes cancellation return shipping costs.

  • Do you offer warranty?

    Yes, sure!

    I offer a warranty of 5 years for The Pill Pedal.

    The warranty covers problems related to the function or operation of the pedals due to faulty parts and/or problems related to workmanship. Client assumes shipping costs to and from my workshop.

    I do not cover things such as broken knobs, pots and jacks due to abuse.

    I will, though, repair problems that do not fall within warranty for labour, parts + shipping costs.

    If you have a non-working pedal, please read the FAQ first and if you can’t find the solution there, please contact me and we’ll take it from there.

  • I received a damaged / faulty pedal. What do I do?

    Oh no! That has never happend so far.

    But if upon order arrival you receive faulty / damaged product(s), please email me at david@thepill.cc and I will ship a replacement or fix the issue for free.

    I will reimburse the return shipping costs you will initially pay so make sure to keep the receipt.

Shipping

  • What’s the shipping method?

    Worldwide priority shipping w/ tracking number and insurance. Shipped by Swiss Post.

  • What are the shipping costs?

    Worldwide shipping costs: 15 CHF (~15 USD)

  • What’s the delivery time?

    Depending where you live, shipping needs 2-7 business days. This is based on my experience and not guaranteed.

  • Do you ship to outer space?

    Yes. I own some wormholes. I can ship through them. Because of spacetime, your package will arrive even before you ordered it.